Need to return your most recent order? No problem!
Our return policy is designed to be as stress-free as possible. We accept returns and exchanges within 30 days of delivery.
For unopened products: You’ll get a refund excluding shipping if applicable. Please be sure to include the original packing slip or a note with your name, order number, and HUM account email address.
For opened products: You’ll get store credit for items returned within 30 days of delivery with your original packing slip or a note with your name, order number, and HUM account email address. This credit can be used for exchanges or future orders. For exchanges, include on your packing slip or order note in your return package the items you’d like to exchange for.
Please allow 48 business hours for the refund to process after it is delivered to the HUM warehouse.
We recommend purchasing a return label from USPS but you can use any return carrier of your choice.
Please send your returns to:
Team HUM
5053 W Exposition Blvd
Los Angeles, CA, 90016